Putting Our Differences to Work

At FHN, our effectiveness at using the talents of all people of different backgrounds, experiences, and perspectives are key in creating a workplace culture where our staff can bring their authentic selves to work. This enables our organization to successfully achieve our mission and strategic business objectives.

Creating an environment that is diverse, equitable, and inclusive is an ongoing journey that requires continuous action from all of us. During this journey we continue to focus on our deeply held commitment to the Respect, Dignity and Compassionate treatment of those we serve, and those who serve with us. We are dedicated to attracting, retaining and developing highly skilled, patient centered individuals who come from various backgrounds. Our aspiration is that the behaviors and actions that support diversity, equity and inclusion are a conscious part of how we carry out our mission throughout the communities we serve.

Commitment to Diversity, Equity, and Inclusion

At FHN, we value the richness that diversity brings to our workforce. It is our belief that diversity, equity, and inclusion greatly improves our organization and strengthens the communities we serve. We are proud of our efforts to provide an outstanding workforce that is diverse in backgrounds, and will maintain our commitment to support a culture where each individual’s contribution to FHN’s mission, and the customer’s served, is respected, and consistent with good business practices.

Our FHN PRIDE Standards provide the foundation about the way we work, interact with each other and reach to exceed the expectations of our customers.

FHN Diversity, Equity, and Inclusion Philosophy

  • Our diverse workforce is our competitive advantage.
  • An inclusive, flexible work environment that values differences, allows staff to give their best and excel.
  • Respect, dignity and compassion are fundamental FHN PRIDE Standards, and are reflected in each individual’s behavior and actions.
  • To exceed our customers expectations, we are dedicated to attracting, developing and retaining highly skilled individuals with a variety of perspectives from every segment of the population.
  • Each individual is accountable to sustaining an environment that promotes diversity.

FHN Compliance and Equal Opportunity

FHN’s policies and supporting practices are built upon this philosophy, as well as FHN PRIDE Standards that include a strong belief that all staff should be treated with respect, dignity and compassion. In accordance with this, FHN conducts all employment programs without regard for race, sex, age, disability, national origin, religious belief, marital status, sexual orientation, or veteran status.

The Meaning behind the Words

At FHN, we have defined what these words mean to us.

Diversity is immersed in all we do, diversity is more than just race, age, and gender to us but also differences in education, work backgrounds, years of service, professional certifications, sexual orientation, religious affiliation, work styles, thoughts or ideas, and all other unique differences that make each of us who we are. Diversity is about recognizing differences and honoring them, as well as recognizing similarities among people.

Equity means all people receive the proper support that they need in order to be successful and they get access to the same opportunities. We strive to ensure that everyone has an equal chance for success.

Inclusion ensures that all people are able to fully participate, feel valued, and welcomed no matter what their background may be. Inclusion involves the steps that we must take to ensure that everyone’s differences are respected, appreciated, and valued.

FHN Diversity, Equity, and Inclusion Focus – Determining Needs and Measuring Effectiveness

At FHN, we utilize multiple approaches to identify needs or our diverse workforce. We also use several tools to assure our effectiveness in meeting the needs of FHN’s highly diverse workforce. Below is a list of some of the approaches to maintain a successful diverse culture.

  • Engagement Surveys
  • Leader Rounding
  • Retention/Recruitment Programs
    • Career Pathways
    • Rewards and Recognition
    • Apprenticeships/Internships
    • Training and Education
    • Scholarships and Education Assistance
    • Flexible Work Schedules
  • Turnover Reports
  • Stay Interviews
  • Value Support Team
  • Leadership Development Programs
  • Education Programs

FHN Diversity Support - Policies and Practices

At FHN, we have policies and practices that support our Commitments and Beliefs about diversity and inclusion. Below is a list of some of the policies and practices that support our diverse workforce and makes them our competitive advantage.

  • Human Resources Philosophy Policy
  • Nondiscrimination Policy
  • Zero Tolerance Policy
  • Adoption Assistance
  • Mission Focused Employment
  • Education Assistance Program
  • Employee Assistance Program (EAP)
  • Flexible Employment
  • Safety Committee
  • First Day Benefits
  • Regular Diversity Education
  • Employment Lifecycle Based Benefits Program
  • Flex-Time Off (FTO) Program
  • Professional/Personal Development through minimum of 20 hours annual training
  • Open Communications
  • Staff Involvement in the Community, Boards and Activities
  • Diversity Healthcare Career Scholarship
  • Value Support Team
  • Service Awards
  • PRIDE Awards
  • Wellbeing Program
  • Sick Child Care
  • Leave of Absence Program
  • Retirement Benefits
  • Community of Friends Program

FHN Value Support Team’s Key Functions

At FHN, we have policies and practices that support our Commitments and Beliefs about diversity and inclusion. Below is a list of some of the policies and practices that support our diverse workforce and makes them our competitive advantage.

  • Enhance and support staff’s understanding of the organizations values and engage them in improving the organization.
  • Facilitate opportunities for staff involvement in communication efforts.
  • Help integrate and blend the staff cultures of diverse care settings.
  • Empower and engage staff to demonstrate the FHN values within our communities.
  • Resource to test proposed staff communication vehicles to help fine tune ideas.
  • Design and promote activities which add enjoyment to the workplace.
  • Evaluate and promote a comprehensive approach to staff Recognition Programs.
  • Serve as FHN Ambassadors for delivering excellence, cultural development and effective communication.
  • Design and support programs which promote staff and community involvement.
  • Manage the Community of Friends Program.
  • Participate in Problem Resolution Program.

Benchmarking FHN’s Success

FHN is a great place to work, but we’re not the only ones who think so. Over the past few years FHN has received much recognition from sources outside the FHN family, including from Regional, State and National Organizations, that has honored FHN as an excellent employer. This recognition testifies to the culture we have created – our values, our respect for each other, and the dignity and compassionate treatment we give to each other, and those we serve.