There are more options than ever to access FHN healthcare in our region.
How do you know when you need the emergency room, an office visit, or a quick trip to FHN/Physicians Immediate Care Urgent Care Clinic?
The chart below shows visit options for both non-life-threatening circumstances and more serious situations. Click the thumbnail for an expaned view or to download a PDF version.
Most health problems are not emergencies, and being treated as such when they’re not can be unnecessarily expensive and time-consuming while also diverting hospital resources that could be better utilized for patients with more serious issues. However, be sure to call 911 or come to the emergency room as quickly as possible if you have any of these symptoms:
If you’re suffering from the symptoms below, an office visit with an FHN healthcare provider may be best for you. Appointments can often be made within hours of your call and your provider will be able to spend more time with you in a more relaxed environment than the Emergency Room. Call your provider’s office to make an appointment.
If you don’t have a primary care provider, please call the FHN Physician Referral Center at 815-599-7060 and you’ll have an appointment before you hang up the phone! Your primary care provider is just that, your primary resource for any healthcare concern. Don’t wait until you really need one to choose a primary healthcare provider. Take the time when you’re feeling well and can make your decision without feeling rushed.
In choosing an FHN provider, always ask:
No appointment is needed for healthcare here, and this facility is open seven days a week (Monday through Friday from 8 a.m. to 8 p.m. and 8 a.m. to 4 p.m. on Saturdays and Sundays). The staff there provides treatment for non-life-threatening injuries and illnesses, including:
The Urgent Care Clinic is fully equipped with digital X-ray capability, lab testing, six exam rooms, and a trauma room. The clinic also offers occupational medicine services to employers for treatment of work-related injuries, drug and alcohol testing, and a variety of work-related physical examinations. Just walk right in at 1009 Fairway Drive in Freeport, across from our Burchard Hills facility, or avoid the line and reserve your time online.
All of these options can lead to additional appointments with FHN Specialty Care providers if needed.