FHN is a trusted provider of healthcare, a good neighbor, and a great employer – and we're not the only ones who think so!

FHN Receives National BOLD Recognition

FHN has been recognized as a BOLD Program of Distinction awardee by the National Center for Healthcare Leadership (NCHL).

BOLD – Best Organizations for Leadership Development – honorees are chosen based on final scores and responses to the NCHL National Healthcare Leadership Survey, and include The Cleveland Clinic Foundation; The University of Texas, MD Anderson Cancer Center; and Mount Sinai Health System.

“We are in very good company,” said FHN President and CEO Mark Gridley, MBA, FACHE. “It’s typical for much larger organizations to receive this recognition, and FHN is one of the few rural healthcare organizations to receive this distinction.”

The BOLD recognition was established to point all healthcare organizations toward practices firmly grounded in sound scientific principles and best available evidence for effectiveness and to promote leadership development as critically important to healthcare organizations.

FHN was recognized for having the highest scores on leadership within the monitoring and achieving results division of the survey, an important part of any organization’s focus on continuous improvement.

“We’re very proud to have been recognized in this category,” Gridley said. “It’s a testament to how our leadership is mentored and developed to make decisions that are truly the best for our community’s health.”

2020 Business Leadership Award from the Illinois Workforce Partnership (IWP)

The IWP honors 66 companies of all sizes in the state each year for excellence in workforce services and economic development. Each of the 22 workforce development boards in Illinois selects a winner for the three categories of awards presented by the IWP. This category recognizes a private-sector company that has demonstrated leadership in the areas of workforce services and economic development and has made significant contributions to its local workforce area.

The Workforce Connection in FHN's service area (Boone, Stephenson, and Winnebago counties) selected FHN for the award because of its excellence in addressing workforce needs, especially during (and because of) a pandemic, using its incumbent worker training and developing an apprenticeship model.

This is the third time FHN has been recognized by the State of Illinois for its creativity in workforce development. Previous honors included the CNA to RN Scholarship Program and as a partner in the development of the Northwest Illinois Workforce Collaborative.

American Heart Association Recognizes FHN for Heart Attack Care

FHN has received the American Heart Association’s Mission: Lifeline® STEMI Referring Center Silver recognition for its commitment to quality care for patients experiencing ST elevation myocardial infarction (STEMI) heart attacks. FHN Memorial Hospital received the Silver Plus Quality Achievement Awards in 2020 from the American Heart Association/American Stroke Association.

They previously received the Gold Plus Award in 2017, 2018, and 2019. The award recognizes the hospital's commitment and success in ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

FHN Memorial Hospital received an "A" grade from the Leapfrog Group for patient safety through its Hospital Safety Score, the grades assigned to U.S. hospitals based on preventable medical errors, injuries, accidents, and infections.

The Leapfrog Group is a national, not-for-profit organization founded by the nation's leading employers and private healthcare experts to advance the safety, quality, and affordability of healthcare in the United States. The group focuses on measuring and publicly reporting hospital performance through the annual Leapfrog Hospital Survey, a trusted, transparent, and evidence-based national tool in which more than 1,300 hospitals voluntarily participate free of charge.

In our most recent patient satisfaction survey of more than 3,000 people across northwest Illinois, our patients gave us an "A", too:

94% would recommend us to their friends and family
97% rank their primary care at FHN as excellent or good
95% say we communicate well always or most of the time
92% can make appointments when they need them
93% rated their experience at FHN Memorial Hospital as excellent or good
97% say we're friendly

Previous awards for FHN include:

100 Top Hospitals® by Thomson Healthcare - 2008
VHA Leadership Award for Clinical Excellence in Cardiac Care
Employer of Choice
Illinois Employer of the Year
Society for Human Resource Management (SHRM) Leadership Award
AARP "best employers for workers over 50"
Working Mother magazine – Top 100 companies in America for working mothers
Lincoln Award for Business Excellence, Level II

In 2012, FHN Memorial Hospital was ranked among the top 3 hospitals in the state for safety by the world's largest, completely independent, non-profit product-and service-testing organization. This was the first time Consumer Reports rated healthcare organizations, and as you'll see below, we've been among their honorees every year since.

In 2013, the same organization rated FHN Memorial Hospital among the top four in the state for safety, and ranked us among the top 20 percent in the state for surgical capability.

In 2014, the Fresh Inspirations Cafe at FHN Memorial Hospital was the first healthcare location in the nation to earn a Silver Certification in Sodexo's Mindful program. To achieve certification, a cafe must meet all the criteria in the category, from providing low-fat options and healthy meal combinations to labeling each cafe item with calories per serving as sold and offering a greater variety of whole and sliced fruits.