Fees, Billing and Payment Procedures

Considerable care has been taken in setting our fees. The charges reflect the complexity of care rendered and the skill and expertise required for your care.

To help ensure accurate and timely billing, please present your insurance card at every visit. This will tell us your insurance plan's unique requirements for emergency, referral and billing procedures that must be followed. As a courtesy, FHN will file a claim on your behalf.

At the time of service, please be prepared to pay any co-payments, deductibles, or charges not covered by your insurance plan. We will also request payment for any existing unpaid balances for which you are responsible. The patient (or guarantor) is responsible for any outstanding balances not paid by the patient's insurance plan. FHN accepts personal checks, cash, debit and credit cards (MasterCard, Visa, American Express and Discover) as well as checks over the phone.

If you have any additional billing questions, please contact the Central Business Office at 815-599-7950 or toll-free at 877-720-1555.

> Download our guide to Important Patient Financial Information