Career Options for Non-Clinical Professionals at FHN

Healthcare organizations could not run smoothly or effectively without the many professionals who, with little or no formal clinical or medical training, support the core mission of providing high-quality patient care.

Much like any other complex organization or business, healthcare systems employ professionals who are formally trained or experienced in accounting, customer service, communications, business administration, IT, quality control, logistics, food service, and on and on.

"At FHN, 15 percent of our professional staff is comprised of non-clinical professionals who provide much-needed support to our patients and the medical professionals who deliver direct patient care and support," says FHN Talent Acquisition Specialist Carol Boeke. "These dedicated individuals are part of the entire FHN team that prides itself in providing superior, quality healthcare services."

Non-clinical professionals working in healthcare environments often speak about the fulfillment they find in supporting people in a direct, service-oriented setting. They find a sense of pride in their role in the final result of providing quality patient care.

Amy Fisher, Performance Improvement Coordinator
"I work with leaders and teams, developing, implementing, and monitoring process and system improvements to ensure that care delivery is patient-centered, safe, and efficient."
  – Amy Fisher, Performance Improvement Coordinator

Amy Fisher, a Performance Improvement Coordinator at FHN, was trained in business. She holds a bachelor's degree in business administration from Columbia College. "I've always known that I wanted to work for an organization that delivers a noble service; one that is instrumental in providing individuals with a better quality of life," Amy says. "I couldn't be happier in my role here at FHN. It's rewarding to see the work of my colleagues tangibly improving the lives of people in our community."

As the leading healthcare provider in the region, FHN serves more than 1,500 people every day in five counties. Our 19 locations, including FHN Memorial Hospital, the Leonard C. Ferguson Cancer Center at FHN Memorial Hospital, and 13 family healthcare centers, provide a wealth of options for non-clinical professionals in a variety of settings.

If you're interested in finding out more about the variety of non-clinical professional career opportunities at FHN – or know of someone who is – contact Carol Boeke BSN, RN in FHN Human Resources at 815-599-6706 or

We look forward to hearing from you soon!