FHN Memorial Hospital Visitor Policy

FHN makes every effort to provide a safe, comfortable environment for patients, their families and friends. We ask that visitors please respect the following rules.

Visiting

In support of our commitment to delivering excellence and to promote a healing and welcoming environment, FHN encourages patient visits. No check-in or visitor badge is required, and there are no specific visiting hours or nighttime visiting restrictions (except for the Family Birthing Center - please see below for details). In the event of an infectious epidemic or pandemic, FHN may choose to limit access by all visitors at its discretion – in such a circumstance, signage will indicate any restrictions.

All visitors must enter through the hospital atrium (east entrance). The hospital's Stephenson Street entrance is accessible through staff key-card only; it is closed as an entry for the public. Patients may still be discharged through this entrance.

FHN encourages a quiet healing environment after 8pm. Visitation after this time will be managed by nursing services. From 8 p.m .to 6 a.m. all visitors must enter through the Emergency Room.

Visitor Restrictions

  1. For the health and safety of both our patients and our young visitors, children six to 12 years of age may only be admitted as visitors to the hospital in the company and under the supervision of a responsible adult, and may not be left unattended at any time.
  2. Children may accompany an adult to an outpatient visit(s) that does not require the separation of the adult from the children.
  3. If an adult is having a test that requires the child to be away from the parent, the test will need to be rescheduled to a time that the adult can complete without the child present.
  4. Children under six years of age may only be admitted as visitors to the Women and Children's Unit and the Birthing Center when the person being visited is in a private room.
  5. People with obvious signs of infection should not visit the hospital. Please do not visit if you have a fever, sore throat, cough, runny nose or congestion, upset stomach, or are vomiting.
  6. Please do not use patient bathrooms during your visit; public rest rooms are located throughout the building.
  7. Please check with nursing staff before bringing in food, personal items or flowers. Restriction of these items may be an important part of a patient's care.
  8. Some patients in the hospital are very ill. As we strive for a quiet, healing environment, please be considerate of roommates and other patients.
  9. We are very respectful of our patients' privacy, so you may be asked to step out during provider consultations or while treatments are being given.
  10. Disruptive and inappropriate behavior can result in visitors being asked to leave.

FHN Family Birthing Center Visits

Please respect the safety and security needs of our smallest patients by following these rules.

  • For the benefit of our mothers and their babies, visiting hours in the Family Birthing Center are only from 10 a.m. to 8 p.m.
  • All Family Birthing Center visitors must ring for entrance to the unit.
  • Only four people may visit with mother and baby at one time. There is a waiting room for additional visitors just outside the entrance to the FHN Family Birthing Center.
  • Siblings of the new baby are encouraged to visit as long as they are accompanied and monitored by an adult. For infection control purposes, other children under the age of 12 will not be permitted to visit.

Hand Hygiene

  • When visiting someone in hospital, always clean your hands using soap and water or alcohol hand sanitizers when you enter or leave a patient’s room or other areas of the hospital.

Patient and Visitor Rights and Responsibilities

> Your Rights and Responsibilities While Receiving Care at FHN:  English | Español